Blackboard is a Web-based software application which integrates online course materials with online communication tools. To access a Blackboard course site, you will need the following:

• Access to a computer equipped with an Internet connection and a Web browser (Mozilla Firefox 1.5 or higher, or Internet Explorer, version 6 or higher).
• An e-mail account and knowledge of how to send and receive e-mail.
• Basic computer and web browsing skills, such as opening, closing, and saving files and attachments.
• A Northeastern myNEU account

Students should login to Blackboard using their MyNEU account. If you have not set up your MyNEU account yet, you can do so at myneu.neu.edu. Use the same username and password to log into Blackboard.

If I Have Questions, Who Do I Ask?

ONLINE:

• Blackboard's online support for students offers:
• A Student Manual for Blackboard version 6

• Live Online Help (Chat) at http://www.infoservices.neu.edu
   
• The HELP Desk, located in the InfoCommons at 184 Snell Library, which is open 24 hours a day, 7 days a week, during the school year can assist you with Blackboard questions.
  
  
• You can also call the HELP Desk at 617-373-4357 (xHELP) to ask questions. The more specifics you can offer the Help Desk staff about the problem you're encountering, the better able they'll be to assist you.