About Us

Mission

To deliver innovative, effective, flexible, learner-centric technology solutions that support the current and future goals of teaching and learning at Northeastern.

What We Do

Academic Technology Services (ATS) helps faculty choose and implement technological solutions for a wide range of classroom goals. Whether faculty are creating online classes or incorporating flipped classroom techniques into their on-ground classes, ATS offers consultation and support for implementation.

Some of common goals of faculty seeking ATS support include:

  • facilitating faculty–student and student–student collaboration
  • digitally capturing lectures
  • posting multimedia and text-based content online
  • creating or sourcing learning objects to reinforce traditional instruction and help students engage with course content
  • creating simulations to prepare students for experiential learning
  • providing digital content options to students who prefer it
  • assessing student mastery of course concepts
  • monitoring student engagement, performance, and outcomes

ATS maintains and administers University-wide software, tools and services that support teaching and learning including, but not limited to Blackboard, Tegrity (lecture capture), Captivate/Articulate/Presenter (learning object authoring tools), and Blackboard Collaborate (web conferencing). We provide digital media technology services and are expanding the technology and tools offered with the goal of making it easy to create and move content online in many formats.

The ATS staff provides walk-in support, various training options and scheduled consultation to help faculty understand the functionality and application of teaching and learning technologies. We provide custom solutions and options based on the needs of individual colleges, departments and faculty.

Academic Technology Services researches and tests new tools and technologies and makes recommendations in support of the strategic direction of teaching and learning. ATS manages projects relating to the upgrade or customization of current services and to the implementation of new technologies and services being offered.

SITE Program

SITE (Students Influencing Technology in Education) offers a challenging and collaborative work environment that fosters learning, growth, and innovation for both students and ATS Staff. Our graduates bring to the table a diverse skill set, a passion for technology, and an inexhaustible energy that makes our continued success possible. In return, we provide the technical and support tools to help them develop existing talents and aid in their development of new skills. Their direct involvement in departmental research and projects is an opportunity for them to see their enthusiasm and effort transformed into effective technological teaching and learning solutions.